Return Policy

        1     7-day Guarantee is not applicable on everyaccessories.

        2     7-days Guarantee is applicable on devices and players, Within 7-day ifthere are any functional failure air eligible to exchange.

               *** (i) Customer are required to check whether the product is in goodconditions upon purchase. If the customer refuse to do this, DigiBrave will notbe responsible for any damages of the items.***

                   (ii) Functional Failure: device or player failure  (includes display, buttons, power, earbuds, earphonecable, etc.) Please bring the official invoice with original package whenreturning the product.

                  (iii) For any malfunctions related to the product after7-day of purchase, please contact DigiBrave or the manufacturers for maintenance& warranty issue.  

               

                3              Any exchange or refund claim notmade in the manner set out under Clause 6 shall be deemed invalid. We reserveour right and discretion to decline any invalid exchange or refund claim. Inthe event of any dispute hereunder, We have rights to make final decision.

                4              You have to submit Your exchangerequest within 7 days from the day the Product(s) are purchased, and providedthat:

                                (i)the Product must not be opened or used;

                                (ii)all parts, accessories, user manual, warranty card (blank), free gifts,redeemed items are intact and returned together with the Product(s);

                                (iii)the original invoice and the credit card used to purchase the Product(s) mustbe presented;

                                OtherwiseWe will have the right to refuse the exchange. If You fail to complete andreturn the required documents or items, you may charge extra 20% of theoriginal price of the product.

                5              The Product(s) to be exchangedshould not be damaged, scratched, defaced or contain any trace of water and/ orother substance damage.

                6              You are allowed to exchange theproducts with the same model and colour.

               

                7               DigiBrave or the manufacturers are responsible for the warranty of associated products. The terms andconditions of such warranty are subject to the manufacturers/vendors’ policy.During the warranty period, you may return the products to DigiBrave,  the manufacturer or vendor for repair. You may refer to the warrantee card or enquire DigiBrave/manufacturers/vendorsfor details.

                8              We have the right (but not theobligation) to amend, edit, or make any changes in any other form of the Termsand Conditions and any information, at Our sole discretion and without notice.

                9              If there is any dispute, Wereserve the right of final decision.